What is MICROSOFT on my bank statement?

This is a Microsoft charge — it could be Microsoft 365, Xbox Game Pass, OneDrive storage, or another Microsoft subscription.

Microsoft — subscription or purchase

⚑ Worth checking

Microsoft uses several billing labels: MICROSOFT*, MSOFT*, XBOXLIVE, XBOX GAME PASS, or MICROSOFT 365. The most common charges are:

Microsoft 365 (formerly Office 365) — the subscription that gives you Word, Excel, PowerPoint, Outlook, and OneDrive. Available as Personal (1 user) or Family (up to 6 users), billed monthly or annually. Xbox Game Pass or Xbox Game Pass Ultimate — Microsoft's gaming subscription giving access to hundreds of games on Xbox and PC. Xbox Live Gold — online multiplayer subscription for Xbox. OneDrive — cloud storage if you've exceeded the free 5GB. Minecraft and other Microsoft game purchases.

Microsoft sends email receipts to the address linked to your Microsoft account. Check your inbox for "Microsoft billing" or "Order confirmation from Microsoft."

Company

Microsoft

Type

Software / gaming

Recurring?

Often yes

Cancel anytime?

Yes

How to see all your Microsoft subscriptions Go to account.microsoft.com/services — sign in with your Microsoft account to see every active subscription, billing date, and amount. You can cancel directly from this page.

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Frequently asked

Questions about Microsoft charges

How do I cancel Microsoft 365?

Go to account.microsoft.com/services, find Microsoft 365 in your list of subscriptions, and click Cancel. You'll keep access until the end of your current billing period. If you're on annual billing, you may be eligible for a prorated refund if you cancel within the first 30 days.

What is XBOXLIVE on my bank statement?

XBOXLIVE is Xbox Live Gold, Microsoft's online multiplayer subscription for Xbox consoles. It allows you to play games online with other people. Microsoft has also integrated Xbox Live Gold into Xbox Game Pass Ultimate, so if you upgraded, your billing may now appear differently.

My child signed up for Xbox Game Pass — can I cancel it?

Yes. If your card is linked to a Microsoft account that a child used, you can cancel the subscription at account.microsoft.com/services. Microsoft's Family Safety tools allow you to set up spending limits for child accounts to prevent future unauthorised purchases.

Why is Microsoft charging me annually?

Microsoft offers discounted annual billing for most of its subscriptions. Annual plans are cheaper per month but charge a larger sum once a year. Check account.microsoft.com/services to see your billing frequency and switch to monthly if you prefer smaller regular payments.

What is MICROSOFT on my bank statement?

Microsoft — subscription or purchase

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