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What is HUTCHISON 3G or THREE on my bank statement?

This is your monthly Three mobile bill — Three is registered as Hutchison 3G UK, which is why it appears under that name.

Three (Hutchison 3G) — Mobile

✓ Legitimate charge

HUTCHISON 3G or THREE on your bank statement is your monthly Three mobile bill. Three UK is owned by CK Hutchison Holdings — a Hong Kong-based conglomerate — and is registered in the UK as Hutchison 3G UK Limited. This is why the billing name on your statement says HUTCHISON 3G rather than just Three.

The charge covers your monthly mobile plan. Three is well known for its generous data allowances and its Go Roam feature, which includes free roaming in over 70 countries as standard on most plans. However, if you travel to a country outside the Go Roam list, roaming charges will be applied and will push your bill higher than normal.

Three also applies an annual price increase, typically in spring. If you're on an older SIM only or handset plan, check the My3 app for your current plan details and upcoming renewal dates.

Company
Hutchison 3G UK / Three
Type
Mobile network
Recurring?
Yes — monthly
Country
UK
What to do Log into the My3 app or three.co.uk to see your bill breakdown. For billing queries, call 333 free from your Three phone. If you don't recognise the charge and aren't a Three customer, contact Three on 0333 338 1001 and your bank immediately.

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Frequently asked

Questions about Three charges

Why does my Three bill say HUTCHISON 3G?
Three UK is legally registered as Hutchison 3G UK Limited — owned by the CK Hutchison Holdings group. Banks show the registered company name on statements, so HUTCHISON 3G appears instead of Three. It's the same company and the same bill you'd expect from your Three plan.
Does Three charge for roaming?
Three includes free roaming in over 70 countries through its Go Roam feature, which is included with most plans at no extra cost. However, Go Roam doesn't cover every country — if you travel outside the included list, standard international roaming rates apply and will appear as additional charges on your bill. Check three.co.uk/Support/Go-Roam for the full country list.
How do I cancel my Three contract?
Call 333 from your Three phone (free) to give notice. You can leave without paying a penalty once your minimum term ends — check your contract end date in the My3 app. If you cancel early, Three will charge an early termination fee for the remaining contract months.
Why is my Three bill higher than my plan price?
Extra charges on a Three bill typically come from: roaming outside the Go Roam countries, going over your data allowance on an older capped plan, or a bolt-on you've added. The My3 app shows your usage and bill breakdown in detail — check the Bills section to see exactly what's been charged.
I'm not a Three customer — what do I do?
Contact Three on 0333 338 1001 and your bank straight away. If you don't have a Three contract, someone may have fraudulently opened a mobile contract using your personal details — a common type of identity fraud. Your bank can dispute the charge and block future payments from this merchant.
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